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Queens Estate Care Programs Available

Queens Estate Retirement Residence is our newly renovated Toronto residence located conveniently by the 401 and Humber River Hospital. At the Queens Estate residence, we focus on providing high levels of service in an atmosphere that fosters care, compassion, dignity and safety.

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Queens Estate specializes in memory care, assisted living and enhanced care. We are able to personalize your services to fit your needs and adjust them when necessary. Metta is designed around the idea of ageing in place, and that is exactly what you're able to do with us at Queens Estate.

Look Inside Queens Estate
Matterport
Care at Queens Estate
Metta Memory

Metta Memory

What is Metta Memory?

Metta Memory is a specialized program that offers compassionate, personalized care for individuals living with memory loss. Focused on dignity and fostering meaningful connections, the program combines innovative memory care techniques with a nurturing environment to ensure residents feel supported and engaged.

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What Makes Memory Care Special at Queens Estate?

Queens Estate offers one of the most integrated and dynamic memory care programs in Ontario, setting a new benchmark for dementia care. Led by our highly qualified Memory Care Manager, the program is designed to provide personalized care that is compassionate, innovative, and deeply person-centered. 

 

Our team has multiple certifications and education including the following:  

  • Gentle Persuasive Approach (GPA) Coaching 

  • Dementia Care 

  • P.I.E.C.E.S (Physical, Intellectual, Emotional, Capabilities, Environment, and Social Assessment)  

  • Mental Health Recovery Certification 

  • LOFT Community Services 

 

Residents at Queens Estate benefit from a holistic approach to care that touches every aspect of their daily life. Meals, activities, and social interactions are thoughtfully integrated throughout the entire community, ensuring that each resident is constantly engaged, stimulated, and supported. By focusing on what individuals can do rather than their limitations, we create opportunities for meaningful participation and connection. 

What makes Queens Estate truly one of a kind is our innovative use of evidence-based techniques, such as the Montessori Method for dementia. This empowering approach fosters independence, preserves dignity, and enhances the residents’ capabilities. Through structured and unstructured activities, residents participate in sensory-based therapies, music therapies, expressive art programs. and personalized daily routines that nurture cognitive function, emotional well-being, and social engagement.  

Metta Memory Services

  • Dedicated 24-hour Nursing staff
     

  • Medication management and administration up to three times per day
     

  • Daily suite tidy, and weekly housekeeping, weekly personal laundry, as well as linens and towels
     

  • Cueing and supervision of continence needs
     

  • Emergency nurse-call pendant
     

  • Weekly basic bathing assistance
     

  • 24-hour refreshments and snacks
     

  • Assistance with meal set-up

  • 60 minutes of personal support assistance per day
     

  • Specialized individualized and small group programs supplied by dedicated Metta Memory Staff
     

  • Breakfast, lunch, and dinner in a ground floor dining room with staff supervision
     

  • Colourful plates and ergonomic cutlery to promote independence while dinning 
     

  • Metta Memory rooms are equipped with colour contrasting walls, furniture and furnishings to assist residents in navigation and independence
     
  • Secured Metta Memory floors
     
  • Sensory murals and retrospective neighbourhood
Seniors gathered in a common area

Assisted Living

Queens Estate offers a wide range of services. Your lifestyle is built around your needs. Some of our services include:

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  • Medication Management

  • Continence Assistance 

  • Bathing and Showering Assistance

  • Oxygen Management

  • Escorting Services

  • Diabetes Management 

  • Support with morning and evening care

  • Additional one-on-one personal care 

Assited Living
Enhanced Care

Enhanced Care

Our Enhanced Care bridges the gap between medium assistance and full 24/7 assistance. Typically, the services that fall under "Enhanced", require skilled nursing staff or higher levels of attention, help or equipment.   

   

Queens Estate Retirement Residence is designed to ensure that your loved one receives the care they need when they need it. When you meet with a Metta team member for consultation or assessment, we can advise you of the services you or your loved one may need and want. 

  

Throughout your stay with us, you can add or remove services you no longer need.  

Nurse Caring for Metta Lifestyles Resident
Enhanced Care Services

Basic Services

  • Professional Health and Wellness team available 24-7
     

  • Weekly laundry of linens and towels​
     

  • Weekly housekeeping of suite
     

  • Individualized and small group programs lead by our dedicated Lifestyles team
     

  • Breakfast, lunch, and dinner with supervised staff​
     

  • 24-hour refreshments and snacks​
     

  • Emergency nurse-call pendant​

  • Feeding Assistance (All Levels)
     

  • Medication Management (All Levels)
     

  • Meal Assistance​
     

  • Specialized Diets​
     

  • Continence Care (All Levels)
     

  • Bathing Assistance (All Levels​)
     

  • Medication Management (All Levels​)
     

  • Oxygen Management

  • Extra Personal Care (up to 60 minutes)
     

  • Diabetes Management
     

  • Overnight Toileting
     

  • Specialized Diets
     

  • Dementia Care
     

  • Assistance with Injections
     

  • Hospital Beds

Other Care Services Provided At Queens Estate

Respite Care
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Respite Care

Queens Estate Retirement Residence offers short-term stays, in a retirement home setting, for seniors recovering from an injury or for a caregiver who needs some extended time off. This is also a great option for those who are looking to do a trial of our home. 

 

You will be able to stay at Queens Estate and receive all the care options available in the assisted living and enhanced care program.

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There is a maximum of 60 days to join the Respite care program.

Amenities

From an onsite bistro to a full selection of wellness amenities, there is so much to do each and every day at Queens Estate.​

  • Theatre

  • On-site bistro café

  • Private dining room for celebratory occasions

  • Activity lounges 

  • Walk-out garden

  • Complimentary parking 

  • Wi-Fi

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Suite Features

Safety and Security for Peace of Mind

  • Secure walk-in showers equipped with grab bars & emergency pull-string

  • Advanced smoke detectors and sprinklers for 24/7 protection and security

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Designed for Convenience

  • Personal climate control with individually adjustable heating and cooling systems

  • Purposefully designed suites with practical wood vinyl flooring, modern pot lighting and a convenient kitchenette

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Luxurious Comfort and Technology

  • Deluxe smart headboards complete with backup power, integrated outlets and built-in lighting

  • Smart TVs providing easy access to digital content

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